// PROTOTYPING

Turn complex ideas into testable systems

OddLabs makes the service model, workflows, and technology tangible—so teams can test how an idea would work before committing to a full pilot or build.

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Prototype the whole service, not just the screen.

Some problems are operational before they are technical. OddLabs connects people, roles, tools, and technology in one testable concept, then turns the most important workflows into a working prototype.

The work can include service blueprints, staffing and dispatch models, role and scope boundaries, escalation paths, app prototypes, and a practical pilot plan. The goal is to make assumptions visible early and give decision-makers something concrete to evaluate.

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Service design for complex operations

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Dispatch, referral, and escalation workflows

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Role, scope, and handoff mapping

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Multidisciplinary workforce models

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Clickable app and dashboard prototypes

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Pilot plans, measures, and funding cases

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Robotics, sensors, and connected devices

// CONCEPT PROTOTYPE · NANAIMO, BC

Loop Health: urgent care, brought to the home

Loop Health is an OddLabs concept prototype for a proposed urgent, non-emergency “ER to the home” service. It shows how a complex care idea can be shaped into a service model, operating workflows, and an app concept that stakeholders can review before a pilot is launched.

01 / Design the service

A community paramedic model with EMRs, paramedics, nurses, and diagnostic support aligned around defined roles, scope, and handoffs.

02 / Prototype the workflow

A practitioner-to-patient coordination concept, informed by on-demand dispatch models, with assessment, treatment, and tests delivered within each practitioner’s scope.

03 / Frame a pilot

A proposed Nanaimo pilot structure with medical direction, staffing, equipment, measures, and a funding case ready for discussion.

Concept only—not a live clinical service. The proposal is for urgent, non-emergency care, with no emergency response or patient transport; emergencies would follow 911/BCEHS pathways. Island Health funding and Odyssey Medical medical direction are proposed, subject to agreement. Any pilot would require appropriate clinical governance, approvals, and partner agreements.

Let's explore what could be prototyped. →

Bring us a complex problem

Tell us what needs to work better. We can help shape the service, test the workflow, and define a practical next step.